FAQ

Yes, we are powered by Shopify that uses industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and payment details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer.

We accept payments by Credit Card, PayPal, Apple Pay, Bank Transfer, MB Way & Multibanco (Portugal). When checking out you will be asked about your preferred method of payment.

Yes! Right now we ship to Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden & Switzerland.

If you’d like a quote for an special shipping please email hello@cedrostore.com and we'll look into shipping costs.

As soon as your item has been dispatched, we will send you an email with your tracking number. For your confort, you will be able to track online your order at any stage.

You can return an order within 30 days of receipt, providing the items are in original resalable condition. You will need to send us the item via a carrier of your choice. After we check the item's condition, you will be refunded for the item, but not for any shipping-related costs.
Learn more here.

We are an online store based in Lisbon. However, we are looking forward to expanding into retail and other online stores shortly.